Return & Refund Policy

30-Day Money-Back Guarantee

Not satisfied? We'll refund you. No questions asked.

How Returns Work

We want you to love the DreamFold Pro. If for any reason you're not completely satisfied, you have 30 days from the date of delivery to request a return.

To start a return:

1. Email us at support@noblepurr.com with your order number
2. We'll send you a prepaid return shipping label
3. Pack the DreamFold Pro in its original packaging (or any sturdy box)
4. Drop it off at your nearest USPS location
5. Once we receive and inspect the item, we'll process your refund within 5–7 business days

Return Conditions

• The bed must be in its original condition — no stains, tears, or structural damage
• Original packaging is preferred but not required
• You have 30 days from delivery to initiate the return

Refunds

• Refunds are issued to your original payment method
• Please allow 5–7 business days for the refund to appear on your statement
• Shipping costs are covered by NoblePurr — returns are completely free

Exchanges

We currently offer one product — the DreamFold Pro. If you'd like a replacement (e.g., due to a manufacturing defect), contact us at support@noblepurr.com and we'll ship one out immediately at no charge.

Warranty

The DreamFold Pro includes a 12-month structural warranty. If the steel frame, locking hinges, or casters fail under normal use within 12 months of purchase, we'll send you a free replacement — no return required.

Questions?

Email us anytime at support@noblepurr.com — we typically respond within 24 hours.