Refund policy

Refund Policy

At Noblepurr, we stand behind the quality of every pair of footwear we dispatch. If your purchase does not meet your expectations, we offer a clear and straightforward return process.

Return Window

We accept returns within 30 days of the delivery date.

Return Conditions

Items must be unworn, in pristine condition, and free of any signs of use.
All original packaging, tags, and accessories must be included.
Footwear must be returned in the original branded shoebox.

Return Shipping

Customers are responsible for return shipping costs. We recommend using a tracked, insured service to safeguard your return.

Refund Processing

Once your return is received and inspected at our facility, refunds are processed within 5 to 7 business days. Funds will be returned to your original payment method.

Exchanges

For exchanges or sizing adjustments, please contact our client services team at go@noblepurr.com with your order number, and we will assist you directly.

If you have any questions regarding this policy, please contact us at go@noblepurr.com.

Worldwide Shipping

Complimentary on every order, dispatched within 48 hours from our facility.

Client Services

Mon–Fri, 9am–6pm GMT. Speak directly with a footwear specialist.

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